CATEGORY
Payment
To confirm the validity of the registered payment method,
the store conducts a $1 payment test before the purchase of an item.
You will not be separately charged for the $1 test payment.
If you need detailed confirmation regarding the $1 payment, please contact our customer center, and we will provide further details.
* Apple App Store Customer Center [Go to Customer Center]
* Google Play Store Customer Center [Go to Customer Center]
<Apple App Store>
- In iOS device settings:
1. Settings
2. Tap the Apple profile
3. Tap Media and Purchases
4. Tap Purchase History
- In iOS App Store:
1. Launch App Store
2. Tap Profile at the top right
3. Tap Apple ID
4. Tap Purchase History
- On a PC:
1. Launch iTunes
2. Click [Account Information]
3. Enter [Apple Account/Password]
4. Click [View All] in Purchase History under Account Information
5. Click [View More] on the right side of the relevant product details
<Google Play Store>
1. Log in to payments.google.com
2. Tap [Purchase History]
3. Tap individual items to view the corresponding receipts.
A regular purchase that has been made cannot be canceled.
Please check the details carefully before making a payment.
A duplicate payment occurs during the payment process due to a temporary connection error with the network or the store.
If you experienced a duplicate payment within a short period of time, please do not use the purchased item, and contact the customer center.
The item may not be sent out immediately due to network conditions or system errors.
Please do not make another purchase. Try completely closing the Brown Toys app and opening it again, or wait a moment.
If you still have not received the item after performing the above methods, please contact the customer center.
* Apple Help [Go to Help]
* Google Play Help [Go to Help]